Safety First: Our Non‑Transportable and Prohibited Items Policy

To protect your home, our crew, and your belongings, Lone Stars Movers follows a clear policy on what cannot go on the moving truck and what may require special arrangements. This client‑friendly guide explains categories, examples, and safe alternatives so your move stays compliant, on time, and risk‑free.

Why Some Items Can’t Go

Safety and compliance: certain goods can spark fires, leak, explode, or violate building and transport regulations.
Preservation of your shipment: spills, contamination, or temperature sensitivity can damage other items in the truck.
Practical care: some belongings are irreplaceable or need your personal supervision in transit.

Strictly Prohibited Items

Flammable or explosive: gasoline, propane cylinders, lighter fluid, kerosene, lamp oil, charcoal, fireworks, matches.
Pressurized containers: aerosol cans, butane/propane canisters, oxygen tanks, scuba tanks, CO2 cartridges.
Corrosive, toxic, or reactive: acids, bleach, ammonia, pool chemicals, fertilizers, pesticides, solvents, paint/paint thinner.
Ammunition and explosives: ammunition, primers, black powder, detonators, blasting caps.
Illegal or hazardous items by law or building policy.

Special‑Handling or Conditional Items

Firearms: not transported on the truck; request guidance on safe personal transport or compliant third‑party options.
Large/heavy items: pianos, safes, gym equipment, and specialty appliances may require extra crew, tools, or scheduling.
Lithium batteries/e‑bikes/scooters: capacity/packaging rules vary; removal or separate transport may be required.
Appliances: disconnect, drain, and defrost; gas hookups must be handled by licensed technicians.
Art, glass, and antiques: consider custom crating, mirror/TV cartons, and premium padding.

Not Recommended for Transport

Valuables and documents: cash, jewelry, watches, heirlooms, passports, IDs, medical files, financial records, hard drives.
Medications and medical devices: daily prescriptions, temperature‑sensitive supplies, essential devices.
Perishables: refrigerated/frozen foods, opened pantry items, anything that could spoil or leak.

Live Items and Plants

Live animals: cannot be transported on the moving truck under any circumstances.
Houseplants: often restricted for long‑distance moves due to climate, pests, and regulations; use personal transport or gift locally.

How to Prepare Safely

Use, gift, or dispose: bring hazardous materials to a local hazardous‑waste facility; never place them in household trash.
Drain and dry: empty fuel from mowers and tools; run engines after draining to clear vapors.
Defrost and disconnect: empty and defrost refrigerators/freezers 24 hours before loading.
Essentials kit: keep medications, documents, chargers, keys, and comfort items with you.
Mark “Do Not Move”: clearly label anything you will transport personally.

Quick Reference Checklist

Do not load: fuels, propane, aerosols, solvents, paints, bleach/ammonia, pool/lawn chemicals, fireworks, ammunition, oxygen tanks.
Carry with you: documents, jewelry, small electronics, medications, cash, irreplaceable keepsakes.
Ask ahead: firearms logistics, oversized/heavy items, lithium batteries, custom crating, appliance servicing.

Day‑of‑Move Procedures

Crew inspection: if prohibited items are found, they will be set aside and not loaded; service continues with permitted goods.
Time and cost: delays caused by repacking, item removal, or added shuttling may affect timing and pricing.
Alternatives: when possible, we’ll recommend safe disposal or third‑party options.

How Lone Stars Movers Can Help

Pre‑move review: share your item list and photos for guidance on safe handling or alternatives.
Specialty services: custom crating for art/glass, premium protection materials, and vetted partners for complex items.
Clear communication: written confirmations for special‑handling items so expectations and pricing are aligned.